Privacy Policy

At Lio Villas Resort, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a booking, or stay with us.

1. Information We Collect

We may collect the following personal information from you:

Full name
Email address
Contact number
Booking details (dates, number of guests, room type)
Payment information (where applicable)
Special requests or preferences

We may also collect non-personal data, such as browser type, IP address, and how you use our website, to help improve our services.

2. How We Use Your Information

Your information is used to:

Process and confirm your reservations
Communicate with you regarding your stay
Provide personalized services and respond to inquiries
Improve our website and guest experience
Comply with legal or regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

3. Data Storage and Security

All personal data is stored securely and accessed only by authorized staff. We take reasonable precautions to protect your data from loss, misuse, or unauthorized access.

4. Cookies

Our website may use cookies to enhance user experience. Cookies are small data files stored on your browser that help us understand how visitors use our site and improve functionality. You can choose to disable cookies through your browser settings.

5. Third-Party Services

We may use third-party services (e.g., payment processors or booking platforms) that have their own privacy policies. We recommend reviewing their terms if you are redirected to their platforms during the booking process.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request corrections or updates to your information
Request deletion of your data (subject to legal requirements)
Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at liovillas@gmail.com